Business Innovation

Previously, we established that those of us who seek to solve problems by creating impactful solutions, regardless of job title or function is, intrinsically, designers. We…

Before exploring the hallmarks of design thinking, let’s first consider this: Who is a designer? Typically — early in the process of innovation consulting — when I…

Being digital, going digital, working digitally…… This idea is on the agenda of most organizations today. Individuals also accept that this is the way our…

Enterprise innovation projects are sometimes complex and lengthy efforts; so when it’s time to consider a no-go, it’s a tough call. When innovation works, it can…

Too often we link the word “innovation” with “big.” However, innovation can be small, too, and those small innovations are important. Jeff Bezos, CEO of…

Breakthrough thinking comes with challenging your frame of reference, re-examining your assumptions, what you call the “truth”, inspecting habits, and breaking through the “it-cannot-be-done” or…

On August 6, 1991, the World Wide Web went live.  If most people could go back in time, they would do so to invest their…

Starting this blog post with the question, “Remember when there were only three channels?” made sense until I remembered that for perhaps half of the…

We are all designers. Here are eight lessons about adopting design from the Digital Agency Network’s design thinking conference in Austin, Texas. Go talk and…

Innovation isn’t easy. Not in the least. But it’s not usually the innovative idea that companies have a problem with. It’s the execution. There are plenty of…

The Digital Agency Network’s design thinking conference brought together some extraordinary design leaders and executives from some of the United States’ largest companies and the…

Once thought of as a nebulous, murky approach to solving a problem, business leaders have embraced design thinking as a creative way to innovate services…