Consultant - United States
Tracy joins Insigniam with previous experience spanning the healthcare, defense, and finance industries. Her focus has been in the healthcare space, where she developed work environments where employees are engaged and productive and therefore thrive through the coaching of leaders, creation of opportunities for mid-level managers to be effective in their roles, and building inclusive and collaborative workplace cultures. She believes it is crucial for employees to see how they each play a critical role in the culture of an organization solely through how they show up every day.
Previously Tracy had founded and operated her own consulting firm that provided support to small businesses and non-profits in Long Island, New York with human resources best practices including coaching of executives, business strategy development, employee engagement, and retention best practices. Her impact on healthcare systems has resulted in improved HCAHPS/CAHPS scores and Medicare and Medicaid STAR ratings.
She has served in leadership positions at several health organizations that she led to previously unpredictable levels of employee engagement and management effectiveness. Tracy was the Director of Organizational Development of a health system in a major metropolitan area where she restructured employee onboarding and saved the organization more than five-figures annually by implementing a new learning and performance management system. As a Senior Manager in her previous health organization, Tracy succeeded in reducing absenteeism by 70% and lateness and sick leave by 30% which resulted in significant gains for the organization.
Tracy is a passionate volunteer and has dedicated her time to a variety of causes including the mentorship of Special Forces veterans as they transition into civilian life, the support of domestic violence victims as well as serving on the board of a non-profit organization dedicated to helping underserved families.
Tracy graduated with a Bachelor of Science in Business Management from the University of Phoenix. She is a Certified Executive and Leadership Coach by the Institute for Professional Excellence in Coaching as well as a Professional Certified Coach by the International Coach Federation.
Thought Leadership and Articles
- Why Some Transformations Work and Others Don’t, Insigniam Blog, August 2020
- Trust – The Essential Bridge to Effective Teamwork, Insigniam Blog, July 2020
- The New Work-Life Balance: Working from Home With Children, Insigniam Blog, May 2020
- More Than Ticking the Boxes: How Diversity & Inclusion Differ, Insigniam Blog, April 2020
- Continuing Business – What Businesses Need To Plan, Insigniam Blog, April 2020
- Social Distancing – A Necessary Approach to Protection in a Pandemic, Insigniam Blog, March 2020