Creating Organizational Culture
If Email Isn’t Getting Results, Change It
Is there any annoyance in an organization that people gripe about more than bad email habits? Yes, okay, break-room messes are probably at the top…
Get Your VUCA On
The game of Business Buzzword Bingo never goes out of style. Just think of the new classics we’ve welcomed into the lexicon over the past…
Insights From Employee Interviews, Part 2: What We Hear Too Often
An organization’s most complex challenges can be learned from employees – and what they’re not saying. In the second of a three-part blog series, management…
Authenticity And Corporate Responsibility For Doing Good
It is in the not-so-distant future that your consumers, clients, partners, and your suppliers, banks, financiers, and insurances—you name it—will demand more and more proof…
“Groundhog… year?” No, thank you!
Whether you are a CEO or a Director, these simple steps will go a long way to re-energize you & your team and set you…
The Elusive “Corporate Culture Conundrum”
More and more, executives are focusing their energy (as well as their resources) on corporate culture. While the reasons for their interest are clear –…
The Art and Science of Leading Turnarounds
Pete Valenti forged his career on turning around businesses and companies in distress. Now he explains how he does it.
Cross-Cultural Teams: Are We Really Leveraging Diversity?
Inherited paradigms for managing a business or a team Large organizations have been working with cross-national teams for many years, constituted with a diverse set…
Acknowledgment And High Performing Teams
How often do you acknowledge the people around you? And when was the last time you were acknowledged? In our consulting work, many of our…
Travelport CEO Greg Webb on Winning with Culture
“It’s not OK to be OK,” says Travelport’s Greg Webb. That attitude—a refusal to accept the status quo—has reinvigorated the organization.
Putting the Customer First in Health Care
As legacy health care organizations look to improve the customer experience, emerging competitors from Google to Amazon are moving into the market.