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A medical device company was ready to manufacture a new medical device that was seen as critical to the future success of the business. However, the manufacturing site in Ireland was causing delays and pushback.

The resistance stemmed from an “us versus them” paradigm that was a remnant of cultural tension that had not been overcome in the previous acquisition. The leadership hired Insigniam to facilitate a partnership breakthrough between U.S. headquarters and the plant in Ireland, and to produce a breakthrough in the production quality of the medical device.

As a result of the work, the Ireland team and U.S. headquarters aligned on common objectives and utilized the breakthrough communication methodology to build more buy-in and cooperation.