Client Results
How a Once-Beleaguered Airline Transformed Itself and Saw Customer Satisfaction Soar Almost 50%
The Challenge In 2000, one North American airline merged with its intra-country rival to form its country’s largest full-service airline. Unfortunately, bringing together the people,…
Leveraging Core Values Improves Business Performance
A multi-national food products company looks for a way to turn its values into principles for action, convinced those values could spur enterprise-wide transformation and…
Innovation and Collaboration in Product Development With a Global Tire Manufacturer
The Challenge The vice president of product development for the Americas’ division of a major global tire manufacturer was committed to creating a world-class, innovative…
Strategic Alignment Saves Pharmaceutical Distributor $70M Annually
A pharmaceutical distribution company gained a competitive advantage in the market by being the first in the industry to embrace IT. As competitors followed suit…
Major Airline Saves Millions of Dollars
A major airline significantly changed the job description for the Country Manager from dealing with day-to-day operations issues, to becoming an ambassador for the company…
Leadership Development Lab Strengthens Fragmented Organization
A research & development division of a global food company lacked alignment. They needed to develop a unified vision to move out of a silo-ed…
Entertainment Company President Transforms Leadership Team Generating Millions in Profits
An entertainment industry company President aimed to strengthen his senior management team, which experienced diffused leadership with a very directive President, and Vice Presidents who…
Increased Projects in R&D Pipeline
The Vice President of Research and Development for a home products company was committed to a breakthrough in value that the company received from R&D.…
Breakthrough Performance in a Time of Crisis
The newly hired CEO of a manufacturing subsidiary of a large government contractor had a business imperative to transform the business into a stand-alone private-equity…
Accelerating New Product Development in Pharmaceuticals
Challenge: A Fortune 100 pharmaceutical company’s product development division was entering the clinical trials phase of a new drug development process. A number of competitors…
Growth and Profitability Through the Rollout of Cultural Values
During a global recession, a multinational food company needed to transform the organization from losing money back to profitability and growth. As a means of…
Significant Cost Reduction in Cost of Goods Sold
The SVP of supply chain for a home products company indicated that the leadership group for the supply chain neither operated as a team nor…