Change Management—Global Organizational Structures Successfully Transformed

The head of Regulatory for a key business unit in a large pharmaceutical company wanted to change the business structure. She needed to transform the organization and break the functional lineage to create global, matrixed product teams.

She hired Insigniam’s management consultants to support the change management process and implementation of the new structure. They worked together to develop and formulate the Global Regulatory Leadership Team as a high-performing team, successfully leading the implementation of the matrixed team structure. They also articulated and aligned on a new context that included creating a culture of accountability, ownership, collaboration, and breakthrough performance.

Interviews of internal customers before and after the engagement demonstrated a marked elevation of performance in the regulatory organization. The division was perceived as more efficient, validating the change management and structural implementation.