Human-centered Innovation
Customer Experience Is Everything
Which is why design thinking and human-centered design are gaining currency across the business landscape.
Technology Is Transforming the Customer Mindset
IBM iX Chief Innovation Officer Warren Tomlin on the transformation that must happen in order to serve the new customer mindset.
The Ticker: The World’s Best Airport Gets Better
Singapore’s Changi Airport is determined to create a little piece of heaven for the stressed traveller.
China’s Business Model Innovation
Often perceived as copycats, Chinese companies now lead through innovation.
Letter from the Editor: Transforming Health Care: Our Time Is Now
Welcome to this special edition of Insigniam Quarterly, which focuses on today’s global healthcare industry.
Transforming Danone
Putting consumers first — even inviting them into the R&D process — has helped the French food products multinational grow beyond $26 billion in revenues.