Increasing Efficiency with Communication
The North American corporate and institutional banking division of a lead consultancy was experiencing rapidly growing demand for its services, however the large volume of requests for work left the team overwhelmed with no time for activity other than order fulfillment.
The head of the division hired Insigniam with the intent to provide his group with an opportunity to interact as a team, and with a common language for productive communication to efficiently manage the heavy workload.
Leveraging Communication Styles
By distinguishing four different styles of communication as well as the interaction of these styles, the team gained insight into their individual and group communication. The team saw immediate opportunity to leverage their communication to improve the division’s performance.
The engagement exceeded the client’s expectations and left his team enthusiastic to implement what they learned.