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Recognizing the Spark
To thwart cyberattacks, SparkCognition is relying on artificial intelligence and cognitive diversity.
ServiceMaster’s Innovation Overhaul
CIO Jamie Smith has spent more than two years transforming ServiceMaster into a tech-first organization that puts the customer at the heart of every decision.
Shifting Employee Perspectives
Startup Translator works with Fortune 500 companies to improve employee empathy and engagement.
The New Sales Cycle
Fast-moving consumer goods companies can transform how they interact with organizations by harnessing digital.
Leading the Revolution
The Fourth Industrial Revolution is here. Executives must prepare their organizations for a deluge of rapid transformation.
Profiles in Legacy-Building
We spoke with three executives across industries about what kinds of marks they are leaving in their organizations.
The New Nonprofit
Leila Janah is disrupting the idea of charity and how businesses give back.
UPS’s Emerging Opportunities
UPS’s Mark Vale shares how he is fueling the logistics company’s long-term growth and strengthening its global legacy by pushing it into emerging markets.
J.C. Penney’s Retail Reboot
Data-driven decision-making is driving J.C. Penney’s latest brand transformation.
Southwest Banks on Culture—Literally
According to Southwest Airlines CEO Gary Kelly, customer experience carries the airline through the toughest times.
Technology Is Transforming the Customer Mindset
IBM iX Chief Innovation Officer Warren Tomlin on the transformation that must happen in order to serve the new customer mindset.
Bringing Social Strategy Into the C-Suite
Clara Shih, CEO of Hearsay Social and alumna of Google and Microsoft, says executives cannot afford to delegate social media strategy if they want to…