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The Fourth Industrial Revolution is here. Executives must prepare their organizations for a deluge of rapid transformation.

We spoke with three executives across industries about what kinds of marks they are leaving in their organizations.

Leila Janah is disrupting the idea of charity and how businesses give back.

UPS’s Mark Vale shares how he is fueling the logistics company’s long-term growth and strengthening its global legacy by pushing it into emerging markets.

Data-driven decision-making is driving J.C. Penney’s latest brand transformation.

According to Southwest Airlines CEO Gary Kelly, customer experience carries the airline through the toughest times.

IBM iX Chief Innovation Officer Warren Tomlin on the transformation that must happen in order to serve the new customer mindset.

Clara Shih, CEO of Hearsay Social and alumna of Google and Microsoft, says executives cannot afford to delegate social media strategy if they want to…

Once the standard-bearer for poor customer experience, Comcast Corp. is implementing an organizationwide transformation to put the consumer first.

We spoke to customer experience leaders across industries to elucidate the increasing trend of CX in the C-suite.

Big Think’s goal is to democratize access to the world’s elite minds.

CEO Bernard Tyson is embracing disruption to deliver solid financial results—and better care.